Albania 145 180 240 290 350 395 445 295 545 590 105
Algeria 130 195 250 310 360 410 460 510 560 610 115
Angola 130 195 250 310 360 410 460 510 560 610 115
Argentina 130 180 235 290 345 395 445 495 545 495 105
Armenia 130 180 135 190 345 400 445 495 545 590 105
Australia 75 110 145 180 215 260 280 315 350 385 65
Austria 70 110 145 180 215 250 285 320 350 380 70
Azerbaijan 120 175 230 285 340 390 440 490 540 580 105
Azores 60 95 125 155 185 215 245 275 305 335 65
Bahrain 50 70 80 90 100 110 120 140 150 165 40
Bangladesh 50 65 85 105 125 145 165 185 205 225 40
Belgium 60 95 125 155 185 215 245 275 305 335 65
Belize 120 175 230 285 340 390 440 490 540 580 105
Benin 125 190 245 305 355 405 455 505 555 605 115
Bissau 125 190 245 305 355 405 455 505 555 605 115
Bolivia 120 175 230 285 340 390 440 490 540 580 105
Bosnia & Herzegovina 120 175 230 285 340 390 440 490 540 580 105
Botswana 125 190 245 305 355 405 455 505 555 605 115
Brazil 120 175 230 285 340 390 440 490 540 580 105
Bulgaria 120 175 230 285 340 390 440 490 540 580 105
Burkina Faso 125 190 245 305 355 405 455 505 555 605 115
Byelorussia 120 175 230 285 340 390 440 490 540 580 105
Cameroon 125 190 245 305 355 405 455 505 555 605 115
Canada 90 110 145 180 210 240 270 300 330 360 65
Chad 125 190 245 305 355 405 455 505 555 605 115
Chile 120 175 230 285 340 390 440 490 540 580 105
China 75 115 155 190 225 260 295 325 355 385 70
Colombia 120 175 230 285 340 390 440 490 540 580 105
Congo 125 190 245 305 355 405 455 505 555 605 115
Costa Rica 120 175 230 285 340 390 440 490 540 580 105
Croatia 120 175 230 285 340 390 440 490 540 580 105
Cyprus  50 70 90 110 130 150 170 190 210 230 40
Czech(Bohenia) 120 175 230 285 340 390 440 490 540 580 105
Denmark 70 110 145 180 215 250 285 320 350 380 70
Djibouti 125 190 245 305 355 405 455 505 555 605 115
Ecuador 120 175 230 285 340 390 440 490 540 580 105
Egypt 50 60 70 85 100 115 130 145 170 180 40
El Salvador 120 175 230 285 340 390 440 490 540 580 105
Estonia 120 175 230 285 340 390 440 490 540 580 105
Ethiopia 125 190 245 305 355 405 455 505 555 605 115
Finland 70 110 145 180 215 250 285 320 350 380 70
France 70 95 125 155 185 215 245 275 305 335 65
French Guiana 120 175 230 285 340 390 440 490 540 580 105
Gabon 125 190 245 305 355 405 455 505 555 605 115
Germany 60 95 125 155 185 215 245 275 305 335 65
Ghana 85 130 175 215 250 284 319 354 388 423 85
Gibraltar 60 95 125 155 185 215 245 275 305 335 65
Greece 60 95 125 155 185 215 245 275 305 335 65
Guatemala 120 175 230 285 340 390 440 490 540 580 105
Guernsey 60 95 125 155 185 215 245 275 305 335 65
Guinea 125 190 245 305 355 405 455 505 555 605 115
Guyana 120 175 230 285 340 390 440 490 540 580 105
Honduras 120 175 230 285 340 390 440 490 540 580 105
Hong Kong 60 85 110 130 150 170 190 210 230 250 40
Hungary 120 175 230 285 340 390 440 490 540 580 105
Iceland 70 110 145 180 215 250 285 320 350 380 70
India 50 60 70 85 100 115 130 145 165 185 40
Indonesia 55 80 105 130 155 180 205 230 255 280 50
Iran 60 80 105 130 150 170 190 210 225 240 40
Iraq 80 110 140 170 200 230 260 290 320 350 45
Ireland 65 95 125 155 185 215 245 275 305 335 65
Italy 65 95 125 155 185 215 245 275 305 335 65
Ivory Coust 125 190 245 305 355 405 455 505 555 605 115
Jersey 60 95 125 155 185 215 245 275 305 335 65
Jordan 50 65 80 95 105 120 135 150 165 180 40
Kazakhstan 120 175 230 285 340 390 440 490 540 580 105
Kenya 65 85 105 120 135 150 165 180 195 210 40
Kirgistan 120 175 230 285 340 390 440 490 540 580 105
Korea 60 90 120 150 180 210 240 270 300 330 60
Kuwait 50 60 70 85 100 115 130 145 160 175 35
Latvia 120 175 230 285 340 390 440 490 540 580 105
Lebanon 50 65 80 95 115 130 145 160 175 200 40
Leone 125 190 245 305 355 405 455 505 555 605 115
Lesotho 125 190 245 305 355 405 455 505 555 605 115
Liberia 125 190 245 305 355 405 455 505 555 605 115
Libya 80 100 120 150 180 205 230 255 280 305 55
Liechtenstein 60 95 125 155 185 215 245 275 305 335 65
Lithuania 120 175 230 285 340 390 440 490 540 580 105
Luxembourg 60 95 125 155 185 215 245 275 305 335 65
Macedonia 120 175 230 285 340 390 440 490 540 580 105
Madagascar 125 190 245 305 355 405 455 505 555 605 115
Maderia 60 95 125 155 185 215 245 275 305 335 65
Malaysia  60 80 105 130 155 180 205 230 255 280 50
Malta 60 95 125 155 185 215 245 275 305 335 65
Mexico 120 175 230 285 340 390 440 490 540 580 105
Moldavia 120 175 230 285 340 390 440 490 540 580 105
Monaco 60 95 125 155 185 215 245 275 305 335 65
Morocco 80 115 150 180 210 240 270 300 330 360 65
Nepal 60 85 119 154 189 224 254 284 314 343 65
Netherland 60 95 125 155 185 215 245 275 305 335 65
New Zealand 75 115 155 190 225 260 295 325 355 385 70
Nicaragua 120 175 230 285 340 390 440 490 540 580 105
Nigeria 80 115 150 180 210 240 270 300 330 360 65
Norway 70 110 145 180 215 250 285 320 350 380 70
Oman 60 75 90 110 120 130 140 150 160 170 40
Pakistan 50 70 90 120 140 160 180 200 220 240 50
Palestine 140 170 210 250 290 335 375 415 460 500 110
Panama 120 175 230 285 340 390 440 490 540 580 105
Paraguay 120 175 230 285 340 390 440 490 540 580 105
Peru 120 175 230 285 340 390 440 490 540 580 105
Philippines 60 90 120 160 180 210 240 260 300 330 60
Poland 120 175 230 285 340 390 440 490 540 580 105
Portugal 70 110 145 180 215 250 285 320 350 380 70
Qatar 50 65 80 90 110 125 140 150 165 180 35
Reunion Island 125 190 245 305 355 405 455 505 555 605 115
Romania 120 175 230 285 340 390 440 490 540 580 105
Russia 120 175 230 285 340 390 440 490 540 580 105
Rwanda 80 115 150 180 210 240 270 300 330 360 85
Saudi Arabia 50 70 90 110 130 140 160 180 200 220 35
Senegal 125 190 245 305 355 405 455 505 555 605 115
Serbia 120 175 230 285 340 390 440 490 540 580 105
Seychelles 125 190 245 305 355 405 455 505 555 605 115
Sierra 125 190 245 305 355 405 455 505 555 605 115
Singapore 55 85 110 130 150 170 190 210 230 250 40
Slovak Republics 120 175 230 285 340 390 440 490 540 580 105
Slovenia 120 175 230 285 340 390 440 490 540 580 105
Somalia 125 190 245 305 355 405 455 505 555 605 115
South Africa 70 90 115 135 155 175 195 215 235 255 45
South Sudan 190 220 250 280 310 340 370 400 430 460 85
Sri Lanka 40 60 80 100 120 135 150 165 180 195 35
Sudan 55 70 85 95 105 115 125 135 145 155 40
Surinam 120 175 230 285 340 390 440 490 540 580 105
Swaziland 125 190 245 305 355 405 455 505 555 605 115
Sweden 70 110 145 180 215 250 285 320 350 380 70
Switzerland 70 110 145 180 215 250 285 320 350 380 70
Syria 185 200 215 230 245 260 275 290 305 320 40
Taipei 60 90 120 145 170 195 220 240 260 280 50
Taiwan 75 115 155 190 225 260 295 325 355 385 70
Tajikistan 120 175 230 285 340 390 440 490 540 580 105
Tanzania 105 150 190 225 260 295 330 365 400 435 70
Thailand 60 90 120 145 170 195 220 240 260 280 50
Togo 125 190 245 305 355 405 455 505 555 605 115
Transkei 125 190 245 305 355 405 455 505 555 605 115
Tunisia 125 190 245 305 355 405 455 505 555 605 115
Turkey 60 80 105 130 155 180 200 221 241 261 45
Turkmenistan 120 175 230 285 340 390 440 490 540 580 105
Uganda 85 110 135 160 185 210 235 260 285 310 55
Ukraine 120 175 230 285 340 390 440 490 540 580 105
United Kingdom 55 80 105 130 155 180 200 221 241 262 50
Uruguay 120 175 230 285 340 390 440 490 540 580 105
USA 85 125 160 190 220 250 280 310 340 370 70
Uzbekistan 120 175 230 285 340 390 440 490 540 580 105
Venezuela 120 175 230 285 340 390 440 490 540 580 105
Vietnam 75 115 155 190 225 260 295 325 355 385 70
Yemen 55 80 105 125 145 165 185 205 225 245 45
Yugoslavia 120 175 230 285 340 390 440 490 540 580 105
Zaire 125 190 245 305 355 405 455 505 555 605 115
Zambia 125 190 245 305 355 405 455 505 555 605 115
Zimbabwe 125 190 245 305 355 405 455 505 555 605 115

Your Questions Answered

Customer Service FAQs

How quickly can you pick up my package?

Pre-booking will ensure you have the least delays for the pick up of your goods. However, we will be able to confirm a pick up time when you call our office. Generally it will be within 30 minutes of your call. If there are any delays en route you will be notified.

What do you need to know when I’m getting a quote?

For us to quote you a price, Customer Services will need the size and weight of the consignment, the delivery and collection postcodes. The size of the consignment will enable us to provide the most appropriate vehicle size for the task. The postcodes are used to map and route the exact mileage.

To complete the firm booking it would help us further if you could provide a little more information, such as contact names at the collection and at the delivery point with the company name or building number. The more contact information you are able to supply the easier and smoother the delivery.


How do I pay?

Having a credit account with us is the easiest way to ensure a faster service. If you do not have a credit account with us we will ask you for payment before we undertake the delivery. We will accept most credit and debit cards. Or you can pay by cheque or cash on collection of the goods. Opening a credit account is easy – simply complete and return the account application form and we will do the rest. Contact Customer Services and we will be happy to send you a form.

Can my package get lost?

No. Your delivery starts and ends in the dedicated vehicle, unless we specify otherwise. A signature is collected at the point of delivery to verify the safe delivery.


What happens if a problem arises?

If any problems do arise, we will contact you as soon as possible.

If significant delays or any other problems are experienced that may jeopardize your delivery, Customer Services will contact you and seek your advice as appropriate.

Will my package be insured?

Yes, your goods are insured and covered by our Goods in Transit insurance. Your goods are insured at no additional cost to yourself for AED 25,000 per consignment.

If you have goods that are more expensive please discuss at the time you are talking with our Customer Services.


What documents do you return?

Your delivery documents will be enclosed with the invoice, which is normally handled weekly. Discuss with Customer Services for further details.

What details are included on the invoice?

Full details of the collection and delivery address, any order or reference number, the net cost of the job, any waiting time or additional charges will be shown separately, and the full cost including VAT.


Can you include client details on the invoice?

Talk to a member of our Customer Services team about your requirements.

I need regular deliveries between various offices, do you offer this service?

Yes.

We would be happy to quote you a competitive rate for regular contract runs. Call our Customer Services to discuss details.


Would you still be operational if something happened to your regular driver?

A risk assessment has been carried out to maintain our service to our customers. We would maintain our service so we do not affect your delivery requirements.

Do you always get a signature at the delivery address?

Yes. All deliveries will be required to have a signature at the destination. This will be obtained as Proof of Delivery (POD).


Do I need to sign when you pick up my package?

We don’t normally require you to sign at the time of pick up. However please discuss this with our Customer Services if you have particular concerns.

Is there a limit to what you can transport?

We are able to deliver most standard and common packages, but there are some things we cannot, for example radioactive waste which requires specialist transfer.


Do you offer an overnight service?

For our full services contact our Customer Services to discuss the range of services best to suit you.

How do I contact you?

Call our Customer Services. We are open 24 hours a day, 7 days a week, and 365 days a year.


What size vehicles do you have?

We have access to a range of vehicles to suit most of our demands. For the day to day business we use our brand new eco4 rated Mercedes van. This is equipped with extra armoured door plates for further security. It also has Thatcham 1 approved security alarms and immobilization units. For more details contact our Customer Services.

Do you know where my consignment is at all times?

Yes. We are in constant touch with our driver.


What if I need to change the delivery details?

This is not a problem. If there is a change to any of the details of the delivery of your package, then call Customer Services as soon as you can and because we are in constant touch, we can ensure it is delivered to where you want it to go.

The delivery costs will be recalculated and you will be advised at the time of the change.

I need delivery of very small items, is this a problem?

No. We welcome any enquiry and will be happy to discuss your details and provide our best service.